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Client Services Representative Position
Part Time Client Services representative. Applicant should possess a pleasant, professional demeanor accompanied by strong client communication skills who is self-motivated and willing to become an integral member of our practice. As a Client Services Representative, you will be the first welcoming point of contact into our practice, requiring a friendly, outgoing personality with strong attention to detail. Responsibilities include phone correspondence with clients in varying ways, processing client transactions, maintaining records and assisting in the appointment flow. This position requires a flexible schedule to include afternoons typically starting at noon or 1pm, as well as evenings and Saturdays. Previous veterinary/medical reception experience preferred.
Positions Available (early a.m., afternoon- typically starting at noon or 1pm, evening and Weekend Shifts) Veterinary kennel assistants are responsible for the day-to-day care of patients and boarders. This includes feeding, water provision, cleaning, walking, bathing, and monitoring the well being of dogs, cats, and, occasionally other companion animals. Kennel assistants must have sufficient physical strength, mobility, and stamina to lift and/or move heavy pets and objects, the dexterity and confidence to administer medications, and the ability to monitor pets for signs of distress or disease. It is essential that they have the ability and willingness to learn and the desire to provide gentle, compassionate care for boarded and hospitalized pets. Kennel experience is not always a prerequisite for this position.
It is expected that a veterinary kennel assistant adhere to the following:
Always be in position and prepared to work by the start of each scheduled shift.
Maintain a professional appearance
Show respect for clients, team members, and animals (alive or deceased) at all times.
Assist other employees as needed.
Participate in all staff and training meetings.
Maintain constant vigilance regarding open doorways that could allow pets to escape from the facility.
Maintain strict confidentiality regarding clients and patients for whom the practice provides veterinary services.
Follow established facility closing procedures to ensure the security of patients, boarders, and the building.